Testimonials:
After many months of struggling to help a sixty year old friend, with no
family help available, cope with her diagnosis of Alzheimer’s disease, I
was told of Senior Care Management.
Joanne Courtois has been a lifesaver to both myself and to my friend. Her calm, efficient, and caring personality, combined with extensive knowledge and training in geriatric care, makes her a valuable team member in the care of people with special needs. My Peruvian friend really needed someone to talk with in Spanish and Joanne's bilingual ability is another valuable asset which I lack. Together, as a team, the three of us have developed a strategy for effective care that relieves stress for all concerned.
Thank you Joanne!
- Mrs. M.K. Lomita, CA
Joanne’s vast experience with the older adult population here in the South Bay is impressive.
She brings her many years of experience and knowledge to families who are trying to care for their loved ones via long distance. Joanne is able to provide these families with the peace of mind that their loved ones have someone just a phone call away.
- Judith D. South Bay/Long Beach, CA
Dear Joanne,
I want to extend my sincere appreciation for all that you have done for our family over the last several months.
In the beginning, I contracted your services because I needed help and relief in the care giving function. To my surprise, we received much more – my mother is happier and healthier than she has been in quite a long time.
You improved the level of care giving, at a somewhat reduced cost. You attended medical appointments and brought knowledge and expertise to the consultation with doctors, and you enabled us to pursue “optional” medical appointments that improved my mother’s quality of life. You oversaw and straightened out the prescriptions. You surveyed my mother’s environment and added features that improve her safety and her comfort.
For all of this, my brothers and I are extremely grateful. Please feel free to use me as a contact or reference in the future.
- Cathy H. Rancho Palos Verdes, CA
Care Management of Seniors involves a variety of tasks and Joanne Courtois understands the process and has a proven success record with the clients that I have referred to her.
She provides intelligent planning and astute interviewing of family, friends and Physicians. One recent client I referred was refusing to follow through with her M.D. appointments and Joanne’s many years of experience came shining through as she gently arranged and accompanied the client to the appointment.
Joanne’s wonderful mixture of kindness and problem solving makes her a welcome colleague in our field of Care Management.
- R. F., R.N. Care Manager - Manhattan Beach, CA
Joanne, thank you for stepping in as needed to help my sister and I with managing our parent's difficult situation. Your initial assessments were helpful. Your availability when we can't be there in Palos Verdes is a big help also. And when our father died, you were right there with a grief counselor and even attended the funeral. You are a caring professional! Thank you.
- E. Smith, Seattle, WA